0912 Design Lab

CRM Software

Don't stay tied to high monthly software fees; have a CRM built specifically for your business once, and manage your processes on your own terms. We bring your entire operation into a single panel - from customer management to sales pipeline, quotes and contracts to income-expense tracking. With admin and employee roles, payment reminders, WhatsApp and email automations, domain/hosting renewal tracking and AI-assisted quote/contract features, we help your team do more with less effort.

The benefits it delivers

  • Escape heavy monthly subscription costs with a one-time setup
  • Gain visibility by uniting customer, sales and finance in one panel
  • Never miss reminders and follow-ups thanks to automations
  • Ensure each employee only accesses their relevant area via role management
  • Manage the business by the numbers with reports and charts

The problems we solve

  • Monthly fees for ready CRMs become a serious cost as you grow
  • Customer, quote and payment info sits scattered across different places
  • You miss revenue by failing to track payment and renewal dates
  • Your team wastes time on manual follow-ups and reminders
  • You lack up-to-date reports and charts showing the real state of the business

Scope of service

Authorization with admin and employee roles
Customer management and record history
Lead tracking
Sales pipeline and opportunity management
Quote and contract management
Task, note and reminder system
Income-expense tracking and financial overview
Payment reminders and collection tracking
WhatsApp and email automations
Domain and hosting renewal tracking
Monthly payment tracking for social media clients
Reporting, charts and dashboards
AI-assisted contract and quote generation

How we work

    01

    Process Analysis

    We review your current workflows, team structure and the data you track to define the CRM's scope.

    02

    Structure & Role Design

    We design the modules, roles and permissions, building the system's skeleton around your business.

    03

    Development & Automation

    We build the modules and set up WhatsApp, email and reminder automations to speed up processes.

    04

    Testing & Data Migration

    We test the system and securely migrate your existing customer and finance data into the new CRM.

    05

    Training & Support

    We train your team, take the system live and provide maintenance support as your needs evolve.

Technologies we use

Next.jsReactNode.jsTypeScriptPostgreSQLPrismaWhatsApp Business APIOpenAI

Who is it for?

  • SMEs wanting to escape monthly CRM fees
  • Agencies and service firms wanting a system tailored to their processes
  • Teams wanting to organize sales, quotes and collections
  • Digital firms tracking domain/hosting and subscription renewals
  • Managers wanting to see finance and customer data in one place

Related packages

Web Custom Solution

End-to-end development for projects needing custom workflows and integrations.

Starting from

Get a Quote

Delivery time: Based on project scopeSupport: Varies by package

Key features

  • Fully custom interface and architecture design
  • Custom dashboard and user role management
  • Third-party API and ERP integrations
  • Scalable cloud infrastructure setup
  • Automation and workflow development
  • Advanced security and load testing
  • Ongoing maintenance and technical consulting
  • Detailed technical documentation

Who it's for: Large-scale organizations needing a bespoke platform or web application.

Get a quote for this package

CRM Standard

A core CRM setup for teams that want to track customer relationships in order.

Starting from

Get a Quote

Delivery time: Based on project scopeSupport: Varies by package

Key features

  • Customer and company record management
  • Sales funnel and opportunity tracking
  • Task and reminder management
  • Basic reporting and dashboard
  • User roles and permissions
  • Email integration

Who it's for: Small and mid-sized teams wanting to organize sales and customer tracking.

Get a quote for this package
Popular

CRM Professional

An advanced CRM for teams wanting to automate processes and analyze in depth.

Starting from

Get a Quote

Delivery time: Based on project scopeSupport: Varies by package

Key features

  • Customizable sales processes and fields
  • Workflow automation and triggers
  • Advanced reporting and forecasting
  • Marketing and email campaign module
  • Third-party tool integrations
  • Team performance and KPI tracking
  • Mobile access and notifications

Who it's for: Growing and enterprise teams wanting to automate sales and marketing.

Get a quote for this package

Related case studies

SSanayix
mobile

Sanayix

Industry & B2B · Mobile app

A mobile app connecting suppliers and buyers in the industry and B2B space was developed.

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TTournex
mobile

Tournex

Tournaments & Sports · Mobile app

A sports mobile app with tournament organisation and participant tracking features was developed.

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FAQ

Frequently asked questions

Ready CRMs get more expensive as you grow with per-user monthly fees, and you must bend your processes to their structure. With a custom CRM the system is built around your workflow, and you escape recurring high subscription costs.

Let's bring your project to life together

Reach out on WhatsApp for a free initial consultation.