0912 Design Lab

CRM Software

Don't stay tied to high monthly software fees; have a CRM built specifically for your business once, and manage your processes on your own terms. We bring your entire operation into a single panel - from customer management to sales pipeline, quotes and contracts to income-expense tracking. With admin and employee roles, payment reminders, WhatsApp and email automations, domain/hosting renewal tracking and AI-assisted quote/contract features, we help your team do more with less effort.

The benefits it delivers

  • Escape heavy monthly subscription costs with a one-time setup
  • Gain visibility by uniting customer, sales and finance in one panel
  • Never miss reminders and follow-ups thanks to automations
  • Ensure each employee only accesses their relevant area via role management
  • Manage the business by the numbers with reports and charts

The problems we solve

  • Monthly fees for ready CRMs become a serious cost as you grow
  • Customer, quote and payment info sits scattered across different places
  • You miss revenue by failing to track payment and renewal dates
  • Your team wastes time on manual follow-ups and reminders
  • You lack up-to-date reports and charts showing the real state of the business

Scope of service

Authorization with admin and employee roles
Customer management and record history
Lead tracking
Sales pipeline and opportunity management
Quote and contract management
Task, note and reminder system
Income-expense tracking and financial overview
Payment reminders and collection tracking
WhatsApp and email automations
Domain and hosting renewal tracking
Monthly payment tracking for social media clients
Reporting, charts and dashboards
AI-assisted contract and quote generation

How we work

    01

    Process Analysis

    We review your current workflows, team structure and the data you track to define the CRM's scope.

    02

    Structure & Role Design

    We design the modules, roles and permissions, building the system's skeleton around your business.

    03

    Development & Automation

    We build the modules and set up WhatsApp, email and reminder automations to speed up processes.

    04

    Testing & Data Migration

    We test the system and securely migrate your existing customer and finance data into the new CRM.

    05

    Training & Support

    We train your team, take the system live and provide maintenance support as your needs evolve.

Technologies we use

Next.jsReactNode.jsTypeScriptPostgreSQLPrismaWhatsApp Business APIOpenAI

Who is it for?

  • SMEs wanting to escape monthly CRM fees
  • Agencies and service firms wanting a system tailored to their processes
  • Teams wanting to organize sales, quotes and collections
  • Digital firms tracking domain/hosting and subscription renewals
  • Managers wanting to see finance and customer data in one place
FAQ

Frequently asked questions

Why should I have a custom CRM built instead of using a ready one?

Ready CRMs get more expensive as you grow with per-user monthly fees, and you must bend your processes to their structure. With a custom CRM the system is built around your workflow, and you escape recurring high subscription costs.

Are there any costs after setup?

The system itself becomes yours and you pay no recurring per-user fee. That said, annual maintenance, server/hosting, third-party services such as WhatsApp, and new development requests may be billed separately when needed. We plan these items transparently from the start and avoid surprise costs.

Can we migrate my existing customer data to the new system?

Yes. We organize and securely migrate your customer, quote and finance data from Excel, your current software or other sources into the new CRM, so you don't have to start from scratch.

Let's bring your project to life together

Reach out on WhatsApp for a free initial consultation.